Legal Information

Privacy Policy

Last updated: December 2024

1. Business Information & Consultation

Seller Light provides professional consulting services and business intelligence solutions. We handle business information responsibly and in accordance with industry best practices:

  • Business information is processed only as necessary for providing consulting services
  • Client data is kept confidential and never shared between different clients
  • We do not sell or share client business information with third parties
  • Consulting engagements can be terminated by clients at any time
  • We maintain strict confidentiality regarding client business operations

2. Information We Collect

We collect information you provide directly to us during our consulting engagements:

  • Contact information (name, email address, company name, phone number)
  • Business information shared during consultations and assessments
  • Financial and operational data provided for analysis purposes
  • Market research and competitive analysis information
  • Usage data about how you use our consulting services and tools
  • Communication data when you contact our team or participate in consultations

3. Data Security & Isolation

We implement robust security measures to protect your data:

  • Data is secured in transit and at rest using industry-standard encryption
  • Each seller's data remains isolated and is never combined with other sellers' data
  • Access controls ensure only authorized personnel can access your data
  • Regular security audits and compliance monitoring
  • Data retention policies aligned with business needs and legal requirements

4. How We Use Your Information

We use your seller-authorized information to:

  • Provide analytics and insights from your own authorized data
  • Generate reports and dashboards for your business
  • Process and analyze trends within your authorized data
  • Communicate with you about our services
  • Provide customer support and respond to your inquiries
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, property, or safety, or that of our users
  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • End-to-end encryption of data in transit and at rest
  • Secure cloud infrastructure with regular security audits
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

  • Account information is retained while your account is active
  • Business data is retained according to your subscription plan
  • Usage data may be retained for up to 2 years for analytics purposes
  • Legal compliance may require longer retention periods

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us at privacy@sellerlight.com.

7. Client Business Information

Our handling of client business information is governed by professional consulting agreements and industry standards. We:

  • Only access business information you voluntarily provide during consultations
  • Use the information solely to provide consulting and analysis services to you
  • Do not share your business information with other clients or third parties
  • Comply with professional confidentiality and ethical standards
  • Implement appropriate security measures to protect your information

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions by relevant data protection authorities
  • Other legally recognized transfer mechanisms

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Address: Address 30 North Gould Street, STE R Sheridan, WY 82801