Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Account information (name, email address, company name)
• Amazon SP-API credentials and authorization tokens
• Business data retrieved through Amazon's SP-API
• Usage data and analytics about how you use our platform
• Communication data when you contact our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our analytics services
• Process and analyze your Amazon business data
• Generate reports and insights for your business
• Communicate with you about our services
• Provide customer support and respond to your inquiries
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to legal requests
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our platform (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• End-to-end encryption of data in transit and at rest
• Secure cloud infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

• Account information is retained while your account is active
• Business data is retained according to your subscription plan
• Usage data may be retained for up to 2 years for analytics purposes
• Legal compliance may require longer retention periods

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise these rights, please contact us at privacy@sellerlight.com.

7. Amazon SP-API Data

Our use of Amazon SP-API data is governed by Amazon's API License Agreement and our agreement with you. We:

• Only access data you explicitly authorize through Amazon's OAuth process
• Use the data solely to provide analytics services to you
• Do not share your Amazon data with other users or third parties
• Comply with Amazon's data usage policies and restrictions
• Implement security measures required by Amazon's standards

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: