Terms of Service

1. Acceptance of Terms

By accessing or using Seller Light's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Seller Light provides professional consulting and business intelligence services for e-commerce businesses. Our services include:

• Strategic business analysis and recommendations
• Custom business intelligence solutions and reporting
• Performance optimization consulting
• Market research and competitive analysis
• Multi-platform e-commerce strategy development
• Professional business consulting and advisory services

3. Business Information & Confidentiality

Our consulting services require access to business information to provide effective analysis and recommendations. By engaging our services, you understand that:

• You provide business information voluntarily during consulting engagements
• All information is treated as confidential and proprietary
• Client information is never shared between different clients
• You maintain ownership of all business data and information provided
• Consulting engagements can be terminated with appropriate notice

4. User Accounts and Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current and accurate
• Authorizing only data you have the right to authorize

5. Professional Standards & Limitations

Our consulting services adhere to professional standards and ethical practices. We explicitly:

• Maintain strict confidentiality of client business information
• Do not share or aggregate client information across different engagements
• Provide strategic recommendations based on industry best practices
• Do not sell or share client business information with third parties
• Maintain professional boundaries and ethical consulting practices
• Respect intellectual property and proprietary business information

5. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for any illegal or unauthorized purpose
• Share your account credentials with unauthorized parties

6. Subscription Plans and Billing

Our services are offered under various subscription plans:

• Starter Plan: Free with limited features
• Professional Plan: $49/month with advanced features
• Enterprise Plan: Custom pricing based on requirements

Billing terms:

• Subscriptions are billed monthly or annually in advance
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice
• Accounts may be suspended for non-payment

7. Data Ownership and Privacy

You retain ownership of your business data. We will:

• Use your data only to provide our services
• Implement appropriate security measures
• Not sell or share your data with third parties
• Comply with applicable privacy laws
• Allow you to export your data upon request

For detailed information about data handling, please see our Privacy Policy.

8. Service Availability and Support

We strive to maintain high service availability but cannot guarantee uninterrupted access. We provide:

• 99.9% uptime target for our services
• Regular maintenance windows with advance notice
• Email support for all users
• Priority support for Professional and Enterprise customers
• Phone support for Enterprise customers

9. Intellectual Property

Our services and all related intellectual property are owned by Seller Light. This includes:

• Software, algorithms, and analytics methodologies
• User interface designs and layouts
• Documentation and training materials
• Trademarks, logos, and branding

You are granted a limited, non-exclusive license to use our services during your subscription period.

10. Disclaimers and Limitations

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Accuracy or completeness of data
• Uninterrupted or error-free operation
• Security of data transmission

Our liability is limited to the amount you paid for our services in the 12 months preceding any claim.

11. Termination

Either party may terminate these terms:

• You may cancel your subscription at any time
• We may terminate for breach of these terms
• We may discontinue services with 30 days' notice
• Upon termination, your access will cease
• You may request data export within 30 days of termination

12. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes will be resolved in the courts of New York County, New York.

13. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Information

For questions about these terms, please contact us: