1. Acceptance of Terms
By accessing or using Seller Light's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
Seller Light provides analytics and business intelligence services for Amazon sellers through integration with Amazon's Selling Partner API (SP-API). Our services include:
- Sales performance analytics and reporting
- Inventory management insights
- Keyword and search analytics
- Customer review analysis
- Business intelligence dashboards
- Custom reporting capabilities
3. User Accounts and Registration
To use our services, you must create an account and provide accurate, complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains current and accurate
4. Amazon SP-API Integration
Our services require integration with Amazon's SP-API. By using our services, you acknowledge that:
- You must have valid Amazon seller credentials and SP-API access
- You authorize us to access your Amazon data through the SP-API
- Our use of Amazon data is subject to Amazon's API License Agreement
- We will only access data necessary to provide our services
- Amazon may modify or restrict API access at any time
5. Acceptable Use Policy
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services for any illegal or unauthorized purpose
- Share your account credentials with unauthorized parties
6. Subscription Plans and Billing
Our services are offered under various subscription plans:
- Starter Plan: Free with limited features
- Professional Plan: $49/month with advanced features
- Enterprise Plan: Custom pricing based on requirements
Billing terms:
- Subscriptions are billed monthly or annually in advance
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice
- Accounts may be suspended for non-payment
7. Data Ownership and Privacy
You retain ownership of your business data. We will:
- Use your data only to provide our services
- Implement appropriate security measures
- Not sell or share your data with third parties
- Comply with applicable privacy laws
- Allow you to export your data upon request
For detailed information about data handling, please see our Privacy Policy.
8. Service Availability and Support
We strive to maintain high service availability but cannot guarantee uninterrupted access. We provide:
- 99.9% uptime target for our services
- Regular maintenance windows with advance notice
- Email support for all users
- Priority support for Professional and Enterprise customers
- Phone support for Enterprise customers
9. Intellectual Property
Our services and all related intellectual property are owned by Seller Light. This includes:
- Software, algorithms, and analytics methodologies
- User interface designs and layouts
- Documentation and training materials
- Trademarks, logos, and branding
You are granted a limited, non-exclusive license to use our services during your subscription period.
10. Disclaimers and Limitations
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:
- Merchantability and fitness for a particular purpose
- Accuracy or completeness of data
- Uninterrupted or error-free operation
- Security of data transmission
Our liability is limited to the amount you paid for our services in the 12 months preceding any claim.
11. Termination
Either party may terminate these terms:
- You may cancel your subscription at any time
- We may terminate for breach of these terms
- We may discontinue services with 30 days' notice
- Upon termination, your access will cease
- You may request data export within 30 days of termination
12. Governing Law
These terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes will be resolved in the courts of New York County, New York.
13. Changes to Terms
We may modify these terms at any time. Material changes will be communicated via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
14. Contact Information
For questions about these terms, please contact us:
Address: Address 30 North Gould Street, STE R Sheridan, WY 82801